Welcome to VM Baked Box Bakery!

DUE TO THE NATURE OF OUR PRODUCTS AND THE ASSOCIATED RISKS OF FOOD CONTAMINATION, WE DO NOT ACCEPT RETURNS UNDER ANY CIRCUMSTANCES. THIS POLICY IS IN PLACE TO ENSURE THE SAFETY AND INTEGRITY OF OUR PRODUCTS FOR ALL CUSTOMERS.

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All sales are final. 

Please do not send your purchase back to the manufacturer.

There are certain situations where refunds are granted: (if applicable)

We only replace items if they are damaged. If you need to exchange it for the same item, send us an email at VMBakedbox@Gmail.com.

If a return is applicable to your order, you will need to email all photos of your products , Photos must include ALL packaging that includes of product  materials, products made in, labels, utensils, extras shipping materials (everything that was in the box and picture of the box) To VMBakedbox@Gmail.com

Refunds and Exchanges (if applicable)

Once you have emailed us about damage goods and we have made a claim , we will send you an email to notify you that we have received your email about the damaged item. once we have gone over all the evidence We or third party pay service will notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

You will be responsible for paying for your own shipping costs for exchanged or damaged item. Shipping costs are non-refundable. And shipping cost Subject to change to ensure you get your purchase.  If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.